Frequently Asked Questions

Median SLA across all Kamino markets is 24 seconds. Critical alerts (health factor < 1.2) bypass throttling and fire on every enabled channel immediately.

Breakdown:

• Position check: Every 60 seconds (or 30 seconds on Premium)
• Alert delivery via Telegram: < 5 seconds
• Alert delivery via Email: 10-30 seconds
• Alert delivery via Discord/Slack: 5-15 seconds

Yes, 100%. We never request signing privileges or custody of your funds. All data is sourced from public Solana RPC endpoints and stored encrypted for reporting purposes only.

What This Means:

• You connect your wallet for view-only access
• We read your Kamino positions from on-chain data
• Your private keys remain secure in your wallet
• We cannot execute transactions on your behalf

Yes. All plans support multiple wallets:

• Starter: Up to 3 wallets
• Pro: Up to 10 wallets
• Premium: Up to 25 wallets
• Enterprise: Unlimited wallets with shared workspaces for teams

You can monitor different wallets across different Kamino markets from a single dashboard.

We support all Kamino Finance lending markets, including:

• Main Market (SOL, USDC, USDT, mSOL, jitoSOL, bSOL, etc.)
• JLP vaults
• kToken collateral positions
• Multiply strategies

Whenever Kamino launches a new market, we automatically add support—no action required on your part.

Your health factor is a ratio that represents how safe your Kamino borrow position is. It's calculated as:

Health Factor = (Collateral Value × Liquidation Threshold) ÷ Borrowed Value

Examples:

• Health Factor = 2.0 → Your collateral is worth 2x your borrowed amount (safe)
• Health Factor = 1.5 → You're getting close to liquidation risk
• Health Factor = 1.0 → Liquidation can happen at any moment
• Health Factor < 1.0 → You're being liquidated

LQID Watch monitors this ratio 24/7 and alerts you when it drops below your configured thresholds.

During signup, you'll connect via Phantom, Solflare, Backpack, Glow, or any Solana wallet that supports WalletConnect.

Steps:

1. Click "Connect Wallet" on LQID Watch
2. Choose your wallet from the list
3. Approve view-only access in your wallet
4. We automatically scan for your Kamino positions
5. Setup complete in under 60 seconds

Important: We only request view-only access to your public wallet address. We never see your private keys and cannot move your funds.

Less than 2 minutes total:

• Connect wallet: 30 seconds
• We scan your positions: 15 seconds
• Configure alert preferences: 1 minute
• Done! You're protected.

If you already have positions on Kamino Finance (borrowed/lent assets), we'll detect them automatically when you connect your wallet.

If you're brand new to Kamino, you should:

1. Open positions on Kamino Finance first
2. Then connect your wallet to LQID Watch to monitor those positions

LQID Watch monitors existing Kamino positions—we don't help you create positions.

Depends on your tier:

• Starter tier: Every 60 seconds
• Pro tier: Every 60 seconds
• Premium tier: Every 30 seconds

We also monitor Solana network health continuously (all tiers).

Multiple channels for redundancy:

Available Now:

• Telegram (recommended) - Instant delivery, <2 seconds
• Discord - Via webhooks, great for DAOs
• Email - Backup method, includes charts

Coming Q2 2025:

• SMS - For critical alerts only ($5/month add-on)
• Slack - Enterprise tier
• Mobile push notifications - Via our iOS/Android apps

Pro Tip: Set up both Telegram AND Discord for maximum reliability.

Yes! Pro and Premium users can set custom health factor thresholds per position.

Default Thresholds:

• Warning: 1.25
• Critical: 1.15

Custom Examples:

• Conservative: Warning at 1.35, Critical at 1.25
• Aggressive: Warning at 1.20, Critical at 1.10
• Per-market: Different thresholds for Main vs. JLP markets

How to Set:
Dashboard → Positions → Click position → Alert Settings → Set custom thresholds

No! We use smart filtering to prevent alert fatigue:

Deduplication:

• Same alert won't repeat within 1 hour
• Unless health factor crosses another threshold

Batching:

• Minor updates (health 1.45 → 1.43) batched into daily summaries
• Major changes (health 1.30 → 1.20) trigger immediate alerts

Priority System:

• 🚨 Critical: Always notify immediately
• ⚠️ Warning: Immediate during active hours, batched during quiet hours
• 💡 Info: Daily summaries only

Quiet Hours:
Set "Do Not Disturb" times in settings. Critical alerts (health <1.15) override quiet hours.

Yes! Pro and Premium tiers include full Multiply tracking:

What We Monitor:

• Effective leverage (e.g., "8.2x leveraged on JitoSOL")
• Borrow cost vs. collateral yield spread
• Net APY after borrowing costs
• Health factor with leverage amplification

Multiply-Specific Alerts:

• Borrow rate spike eroding net APY
• Leverage approaching danger zone
• Deleveraging recommendations
• Position unwinding opportunities

We automatically detect and handle both:

Cross Positions:

• Collateral is shared across all borrows
• We calculate combined health factor
• Alert when overall position at risk
• Label: "Cross Position" in dashboard

Isolated Positions:

• Each borrow paired with specific collateral
• We monitor each pair independently
• Separate health factors and alerts
• Label: "Isolated Position" in dashboard

No configuration needed—we detect position type automatically from on-chain data.

Yes, as long as you have their wallet address. This is useful for:

• Fund managers monitoring client wallets
• Family members helping each other
• Teams collaborating on shared positions

Since all data is on-chain and public, you can add any Solana wallet address to your dashboard.

100% accurate. We use the exact same calculation as Kamino Finance's UI.

How We Do It:

1. Read your Obligation account (borrow shares)
2. Read Reserve accounts (exchange rates)
3. Read Oracle accounts (token prices - Pyth/Switchboard)
4. Calculate: health = (collateral_value × LTV) / total_borrowed

This is identical to Kamino's formula. Any difference should be <0.1% due to slight timing delays (block confirmations).

Proof: Compare our dashboard to Kamino's UI—health factors match exactly.

Our unique feature that monitors Solana network health in real-time.

Why It Matters:
During liquidation events, knowing your health factor isn't enough—you need to know if the network will let you save your position.

What We Track:

• TPS (transactions per second)
• Success rate (% of transactions confirming)
• Mempool congestion
• Priority fee trends (what's actually working)
• Block space availability

How We Use It:
When you get a liquidation alert during congestion, we tell you:

• Current network conditions
• Recommended priority fee (exact amount)
• Estimated confirmation time
• Whether to wait or act immediately

Real example from beta testing:

Without Network Intelligence:

1. User gets alert: "Health at 1.18"
2. Rushes to Kamino to add collateral
3. Uses default priority fee (0.0005 SOL)
4. Transaction times out (network congested)
5. Tries again, times out again
6. 15 minutes later: Liquidated ($8,400 penalty)

With Network Intelligence:

1. User gets alert: "Health at 1.18 + NETWORK CONGESTED"
2. We recommend: "Use 0.0015 SOL priority fee (3x)"
3. User uses recommended fee
4. Transaction confirms in 12 seconds
5. Position saved

The Difference: $39/month vs. $8,400 loss.

We use redundant Solana RPC providers with automatic failover:

• Primary RPC: Helius
• Secondary RPC: Triton
• Tertiary RPC: QuickNode

If one provider goes down or experiences congestion, we instantly switch to the next available provider.

During outages:

1. We continue monitoring via redundant RPCs
2. Alerts include network status warnings
3. We recommend waiting for network recovery before transacting

Example Alert:
"⚠️ Health factor at 1.4 | Solana network: High congestion (70% tx failure rate). Wait 15 min or use 0.001 SOL priority fee."

• View-only access: We never request signing permissions
• Encrypted storage: All wallet addresses and alert history are encrypted at rest
• No custody: We don't hold, transfer, or access your funds
• SOC 2 compliant infrastructure (AWS/GCP)

Your private keys remain in your wallet at all times.

No, never. We don't sell, share, or monetize user data. Your wallet addresses and trading activity are private.

We only use your data to:

1. Monitor your Kamino positions
2. Send you alerts
3. Generate exportable reports for your own records

LQID Watch only has view-only access, so even if someone gains access to your LQID Watch account, they cannot:

• Execute transactions
• Withdraw funds
• Sign messages on your behalf

However, we recommend:

• Enabling 2FA on your LQID Watch account
• Using a hardware wallet (Ledger, Trezor) for Kamino transactions

Yes. Every plan includes a 30-day free trial. You won't be charged until you activate monitoring after setup.

During the trial, you get full access to all features in your selected plan—no limitations.

Yes. You can switch plans at any time. We prorate your billing and keep your full alert history intact.

Example:
If you start on Starter ($9/mo) and upgrade to Pro ($39/mo) halfway through the month, you'll only pay the prorated difference for the remaining days.

Yes! Lock in 50% off now, and you'll pay that rate for as long as you stay subscribed.

How It Works:

• Regular Pro price: $79/month (launching soon)
• Early Bird price: $39/month (first 100 signups)
• If you get Early Bird: You pay $39/month for life
• Even after launch at $79/month, you keep $39/month

Why We Do This:
Reward early supporters who take a chance on us before public launch.

Yes. For teams managing 25+ wallets or requiring custom SLAs, we offer:

• Volume discounts
• Master Service Agreements (MSAs)
• Dedicated support and account managers
• Custom integrations

Email enterprise@lqidwatch.com for details.

We're launching in Q4 2025. Join the waitlist now to:

• Lock in 50% off for life (first 100 users)
• Or get 50% off your first 3 months (next 400 users)

You won't be charged until launch.

Not at launch. We're starting with Kamino only to deliver the best possible experience for Kamino traders.

Based on user demand, we may expand to other protocols in the future (Jupiter Lend in Q3 2025)—but our focus for Q4 2025 is Kamino.

Yes, it's coming to Premium plans in Q1 2026. Auto-rebalancing will let you set rules like:

• "If health factor drops below 1.5, automatically add 5 SOL from my wallet"
• "If health factor drops below 1.8, repay 500 USDC"

This feature will require signing permissions, which is why it's opt-in only.